Support
Help & FAQ
Having trouble with Wristone? Start here. Most questions are answered below, and if yours isn't, email us.
Get in touch
The fastest way to reach us is email. We typically reply within one business day.
[email protected]What kind of audio can I put on my watch?
Any DRM-free audio file you own — MP3, M4A/AAC, WAV, and other formats iOS can play. Import them from the Files app on your iPhone, then transfer them to your Apple Watch. Music protected by a streaming service (Spotify, Apple Music downloads, Audible) can't be imported.
Does Wristone send my data to a server?
No. Wristone runs entirely on your device. It does not upload or transmit your data, usage, or any personal information. See our privacy policy for full details.
Which devices does Wristone support?
Wristone requires iOS 17 or later and runs on iPhone, paired with an Apple Watch running watchOS 10 or later.
How much does Wristone cost?
Wristone is free to download and use at launch, with no ads. If that ever changes, existing users will be clearly notified in the app's release notes.
How do I request a refund or delete my data?
Wristone is free, so there's nothing to refund. It also doesn't collect or store any personal data — deleting the app from your device removes everything it ever stored.